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  • How does Shipping work?
    We aim to dispatch all orders with 48 hours of order placement. Orders are shipped via Royal Mail Tracked 48 service. Shipping costs £2.99 but is free for all orders over £30. *If you require expedited shipping, please contact us before placing your order.
  • Can I return/exchange an order?
    We're confident that you'll be fully satisfied with your purchase. However, if you encounter any problems and need to return a product, please contact us to discuss & we'll be happy to help.
  • Do you use parrafin wax?
    No! All candles/melts are made with 100% soy wax.
  • Do you use plastic?
    Our aim is to be 100% plastic-free within 2 years, so we are already taking all possible steps to work with sustainable materials. Currently, only our candle/diffuser and safety labels contain plastic.
  • Where can I find your terms & conditions
    Find them here
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